TERMS AND CONDITIONS

LADEN WEBSITE TERMS AND CONDITIONS

These terms and conditions (together with the documents referred to in them) relate to the provision by The Showroom (UK) Limited to you of certain goods and services and govern your use of them. These Terms are important and should be read carefully because they are legally binding and enforceable. By clicking on the 'Accept' button at the bottom of these Terms or using the Website (as defined below) you agree to be legally bound by these Terms. If you do not wish to be bound by these Terms then you must not use the Website. You should print a copy of these terms and conditions for your future reference.
Certain words in these Terms have specific meanings and we have explained these in the Glossary at the end of these Terms.

GENERAL TERMS

INFORMATION ABOUT US
The Website is a site operated by The Showroom (UK) Limited. We are registered in England and Wales under company number 04381124 and with our registered office and trading address is Unit 13 Cranford Way,
Hornsey, London N8 9DG . Our VAT number is: 906 08 53 33. Our customer services email is customerservice@laden.co.uk

REGISTRATION
In order to purchase goods from the Website you must register with us by completing the online registration form on the Website.
In the event that you are required to provide information to us in the course of registration, you shall ensure that all of the information you provide is accurate and you agree to notify us in the event that such information becomes inaccurate for any reason.
Applicants may be subject to certain minimum requirements which are set out on the Website. The registration of all applications are subject to verification by us and we reserve the right to reject an application in our reasonable discretion.
You must be at least 13 years of age to purchase goods from the Website and if you are under 18 a parent or guardian must complete your registration and supervise your use including any purchases made.

OUR PRODUCTS
We warrant to you that any goods which you purchase from us will be of satisfactory quality and reasonably fit for their purpose.
The price for our products is the price at the time of the order. We may change the price of any products before you place an order. We try to ensure that the prices displayed on the Website are accurate but the price on your order will need to be validated by us as part of our acceptance procedure. We will inform you if the price for any products is higher than that stated in your order and you may cancel the order or choose to order the products at the correct price. If you choose to cancel because the price is incorrect we will give you a full refund. If a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mis-pricing, we have no obligation to provide the products to you at the incorrect price, even after we have confirmed the order.
All prices for products are inclusive of VAT and applicable taxes and are subject to confirmation by us.
To order products you need to follow the ordering process set out in our 'How To Shop' page which contains details of prices, payment and instructions for such products.  
You undertake that all the details you provide to us for purchasing the products which may be offered by us will be correct, that any payment card is your own and that you have sufficient funds to cover the cost of the products you order.
If you have any complaints about the products then you should contact us in accordance with the section below titled 'Returns'.
We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of the Website or any related content or your access to the same. Any modifications or additions to the Website shall be subject to these Terms.

HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
If you order any products, you will receive an email from us acknowledging that we have received your order and confirming the relevant details of your order including all of the items you have ordered. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us for the supply of the products and is subject to acceptance by us. If your order is accepted, we will confirm acceptance to you by sending you an email to the email address you provided to us during registration. The contract between us and you in relation to the ordered products will only be formed when we send you email confirmation and will only relate to the products specified in the confirmation email. You should check the details on the confirmation email and print out and keep a copy. If at any time you need help with your order, you can contact our customer service department by email to customerservice@laden.co.uk who will be able to assist you.
All purchases are deemed to be made in England.
The order will then be fulfilled by the date set out in the confirmation or if no such date is set out then within 30 days.

YOUR RIGHT TO CANCEL AN ORDER FOR PRODUCTS
Where you have ordered products from our online store, you have the right to cancel your order  at any time before we process your order by sending us notice of cancellation to the contact details set out in this section.
If we have confirmed the order and dispatched the products to you, you may withdraw from the contract at any time within 7 working days after the day on which you receive the products from us by sending us notice of cancellation to the contact details set out in this section. You must also return the products to us in the condition they were in when delivered to you.
To notify us of cancellation you must either send us an email addressed to customerservice@laden.co.uk. In either case you must provide your name, address and order number so that we can identify and cancel the order quickly.
If you cancel the order and provided you have fulfilled your duty to keep the products in a reasonable condition, we will pay you a full refund of the price you have paid. If you cancel your order after this cancellation period or if you have damaged the products we will not be obliged to give you a refund for the price. Where you have paid by credit card, we will promptly re-credit the sum debited from your card no later than 30 days following your notice of cancellation.

RETURNS
If we provide you with products which are not what you ordered or which are damaged or defective or of a different quantity to that stated in the order form we will at our option replace, repair or  give you a refund in respect of those products provided you have notified us of the problem within 7 working days following the day on which you received the products from us. We also operate a returns policy at [ returns policy ] which is in addition to your statutory rights set out above.

DELIVERY, TITLE AND RISK
All periods given for delivery are estimates and while will try to provide accurate delivery dates, we are not liable for any delay in delivery of products to you.
We take the risk of loss or damage to products up to the point that they are delivered to you, which occurs when the products are delivered to your address as set out in the order. Once products have been delivered to you, you are responsible for any loss or damage to those goods.
We will only dispatch the goods to you when we have received payment full for the goods.

CUSTOMS AND SHIPPING
If you order products from us for delivery outside the United Kingdom you may be liable for import duties and taxes imposed by the country of destination which you agree is your responsibility to pay. You further agree that it is your responsibility to comply with local laws and regulations of the destination country. You acknowledge that international deliveries may be opened in transit by  customs authorities.
International delivery charges shall apply in relation to all deliveries outside the United Kingdom which vary depending on the method of shipment and country of destination.

THIRD PARTY PRODUCTS AND SERVICES
 The Website may include Third Party Content which may be subject to separate licenses from the relevant third party. Please note that although we publish Third Party Content in good faith, we do not control or endorse Third Party Content.
We cannot give any undertaking that products and/or services which you purchase from third party sellers though our Website, or from companies to whose websites we have provided a link from our Website will be of satisfactory quality and any such warranties are disclaimed by us absolutely. Our disclaimer does not affect your statutory rights against the third party seller.

USE OF THE WEBSITE
You warrant that you shall not use the Website for commercial purposes unless we have agreed that you may do so or for any purpose that is contrary to these Terms or to the AUP [ AUP ].

DISCLAIMERS
Our warranties in relation to our products are set out in full in the first paragraph under the heading 'Our Products'.
We check our systems using up-to-date commercial antivirus software but we cannot guarantee that the Website is virus-free or secure.
We do not make any other promises or warranties about the products or the Website except those implied by law which we are not permitted to exclude.
Nothing in these Terms shall affect your statutory rights as a consumer.

LIMITATION OF LIABILITY
We will accept all liability if something we do involves fraud or causes death or personal injury where we have been negligent.
We are responsible for losses you suffer as a result of us breaking this Agreement if the losses are a direct and foreseeable consequence of us breaking the Agreement provided that our liability is limited to the amounts set out in the order or where our breach does not relate to a particular order, the amounts which you have paid to us in the 12 month period preceding the date of our breach. Losses are foreseeable where they could be contemplated by you and us at the time you enter this Agreement. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us. By way of example, we cannot foresee that any breach by us will cause you (a) loss of income or revenue; (b) loss of business; (c) loss of profits; or (d) loss of anticipated savings.  

INTELLECTUAL PROPERTY RIGHTS
All Intellectual Property Rights in and to the Website including the design, text, graphics and other content, interfaces and the selection and arrangement of the content, software belongs to us or our licensors. All rights are reserved.
We grant you a non-exclusive, royalty-free personal licence (with no right to sub-licence) to display the Website on your personal computer and to access and use the Website through the Internet for your personal, private and non-commercial use.
Except to the extent and in the circumstances expressly required to be permitted by us by law, you shall not modify, adapt, translate, copy, reproduce, republish, upload, post, transmit or distribute by any means or in any manner any material or information comprising all or part of the Website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly permitted to do so.

SECURITY
You are solely responsible for protecting the confidentiality of your Security Data which may be given to you in order for you to use the Services.
You must not share Security Data with or transfer Security Data to any third party without our express consent.
You must immediately notify us if you know or suspect any unauthorised use of your Security Data or other breach of security relating to your online account.
We and our suppliers have endeavoured to maximise the security of all aspects of the Service, however, as a medium the Internet is not a secure environment and the security of any software or service accessing, using or communicating over the Internet cannot be guaranteed. You acknowledge and agree that it is your responsibility to satisfy yourself regarding the security risks.

DATA PROTECTION
You acknowledge that in order for you to purchase products through our online store, we must collect certain personal data from you and process that data. Our collection and use of your personal data is governed by our Privacy Policy located at [ Privacy ]

PLEASE READ THE PRIVACY POLICY AS IT CONTAINS IMPORTANT DETAILS ABOUT HOW WE COLLECT AND USE YOUR PERSONAL DATA.

You expressly consent to our use of your personal data for the purposes set out in the Privacy Policy.

TERMINATION
We may end this Agreement or suspend your access to the Website straight away if: (a) you commit a material or repeated breach of any of term of this Agreement; (b) you fail to make a payment to us when due; (c) you provide us with inaccurate information; (d) we suspect that you have been involved or are about to be involved in any fraudulent or illegal activity on the Website; or (e) we find that any proceedings have been commenced against you for bankruptcy or if you are otherwise unable to pay your debts. We may also end this Agreement by giving you 7 days prior written notice.
You can end this Agreement at any time on giving us 7 days prior notice.
All disclaimers, indemnities and exclusions in these Terms shall survive termination of the agreement between us for any reason.

GENERAL
If we fail to enforce a right under this agreement, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion.

We are not responsible for any event which is outside our reasonable control.

This Agreement constitutes the whole agreement between you and us in relation to the subject matter and supersedes any and all prior agreements between you and us. We intend to rely exclusively on the written terms in this Agreement and to protect your own interests you should read the terms in this Agreement carefully. If you are uncertain as to your rights under them or you want an explanation about them please contact our customer queries department at customerservice@laden.co.uk

We may modify this Agreement from time to time and post the new version on the Website, following which all use of the Website (including new orders for products) shall be governed by the amended Agreement. If we do modify this Agreement you may end this Agreement and our amendments to the Agreement shall not apply to you provided you immediately notify us of your decision and cease using the Services from that time.

You must not transfer this Agreement, as it is personal to you, without our prior written authority which will not be refused without good reason. We may assign, transfer or subcontract any of our rights or obligations under this Agreement at any time during its term provided that the standard of service and your rights in relation to the products are not materially affected to your detriment. Unless we state otherwise in the Specific Terms, no term of this Agreement is enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.

All notices shall be given: (a) to us via email at customerservice@laden.co.uk or by post to our registered address as set out above; or (b) to you at either the email or postal address you provide during the registration process; or (c) (where we notify our users generally), by notice or posting on the Website. Notice will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or public holiday in the place of receipt) or 3 days after the date of posting.
English law will apply to the Agreement and the English courts will have exclusive jurisdiction in relation to this Agreement.
This Agreement replaces all other terms and conditions previously applicable to the use of the Website and the Services.

GLOSSARY OF TERMS
Agreement - collectively, the Terms, the AUP, the Privacy Policy, order form and payment method instructions;
AUP - Laden's acceptable use policy which can be found on our Website at the following address [ AUP ];
End User, you, your - refers to you as the applicant for or end user of our Website;
Intellectual Property Rights - patents, trademarks, service marks, design rights (whether registrable or otherwise), applications for any of the foregoing, copyright, database rights, trade or business names and other similar rights or obligations whether registrable or not in any country (including but not limited to the United Kingdom);
Laden, we, us - The Showroom (UK) Limited, details of which are set out in the General Terms under the heading 'Information About Us';
Privacy Policy - means the policy which governs our collection and use of your personal data which can be found on our website at the following address: [ Privacy Policy ] and is also available on written request at our registered address;
Security Data - collectively, your user name, email verification, password and PIN;
Supplier - a third party supplier of services to us;
Third Party Content - any material, information, data or other content (including but not limited to games, maps, music, ringtones and newsfeeds) which is owned or licensed by a third party;
Website - our website at www.laden.co.uk